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Dynamo
Legal

At Dynamo Creative Solutions Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website (the “Site”), you agree to the collection and use of information in accordance with this policy.

1. The Types of Information We Collect

We may collect and process the following types of information about you:

  • Personal Identification Information: Name, email address, phone number, job title, company name, and address.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Information: Information about how you use our Site and services.
  • Communication Data: Records of our communications with you, including email correspondence and phone calls.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. Why We Collect Personal Information

We collect personal information for the following purposes:

  • Service Delivery: To provide and manage our consultancy services.
  • Communication: To communicate with you, including responding to your inquiries and providing customer support.
  • Marketing: To inform you about our services, news, and promotions, in accordance with your preferences.
  • Improvement: To understand user behaviour and improve our Site and services.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

3. Legal Bases for Data Processing

We process personal data based on the following legal grounds:

  • Consent: Where you have explicitly consented to the processing of your personal data for specific purposes.
  • Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
  • Legal Obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Interests of the Data Subject: Where processing is necessary to protect your vital interests or those of another person.
  • Interests of the Data Controller: Where processing is necessary for the purposes of our legitimate interests, provided that these interests are not overridden by your rights and interests.

4. Use of Your Data

Your personal data will only be used for legitimate purposes and will not be further processed in a manner that is incompatible with those purposes. Data collection and use are minimised to include only the data strictly necessary for service fulfilment.

5. Data Accuracy

We are committed to ensuring that your personal data is accurate and up to date. We take all necessary steps to rectify any inaccurate data and update your personal data as needed. We encourage you to inform us if your personal information changes during your relationship with us.

6. Data Storage

Your personal data is securely stored and protected against unauthorised access, alteration, disclosure, or destruction. If it is necessary to transfer your data, we will take appropriate measures to protect it. Personal data is never stored longer than required for its intended purpose.

We may transfer your data internationally for the purposes of secure storage or as part of a transfer to business partners who help us fulfil our service obligations. By providing us with your personal data, you are consenting to this international transfer of data.

7. Data Accountability

Dynamo Creative Solutions Ltd. is always accountable for the personal data we collect. We implement various measures to protect your data, including technical and organisational security measures.

8. Data Subject Rights

You have several rights concerning your personal data:

  • Right to be Informed: You have the right to be informed about the collection and use of your personal data.
  • Right of Access: You have the right to access the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your data to you or a third party.
  • Right Not to be Subject to Automated Decision-Making: You have the right to not be subject to automated decision-making, including profiling.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Data Protection Commissioner (DPC) if you believe your data protection rights have been breached.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our Data Protection Officer (DPO):

  • Dynamo Creative Solutions Ltd.
  • Address: 14 Poudriere Street, Premier Business Center, 10th floor, Sterling Tower, Port Louis, Mauritius
  • Email: contact@dynamocreativesolutions.com

Thank you for taking the time to read our Privacy Policy. We are committed to protecting your personal data and respecting your privacy. Your trust is important to us, and we strive to handle your personal data transparently, securely, and responsibly.